This Guide is produced as part of a UNIFEM, UNDP, and Gender at Work initiative called Gender and Democratic Governance in Development. It aims to improve the governance of basic services provision to women.

This report takes stock of achievements made in 2010/2011 and provides momentum for meeting future demands. Going forward, UNDP will continue to work through its global networks to link ideas and best practice with nations and communities which are seeking solutions to their development challenges.

This report takes stock of achievements made in 2009/2010 and provides momentum for meeting future demands.

The report outlines steps taken in 2008 to assist countries in developing their capacities to respond to citizens’ needs and reports on concrete actions undertaken by UNDP to deliver on commitments made.

To address the needs of vulnerable groups affected by an increase in globalization, the United Nations attempts to provide a more inclusive, coherent, and single voiced response to global challenges. This report outlines their efforts in this regard.